We tried to make the customization system as easy to use as possible while giving you as much creative freedom as we can.
To request customizations, go
HERE and find the sticky for the request you want to make and follow the instructions there.
You only need to request things like this for aspects of the system such as ships or abilities. If you want to change your character's appearance or personality, that is up to you.
We also have a form for other requests, such as applying for a staff position or a system change.